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Airto: SeatAssignMate

by SeatAssignMate

The next generation email check-in application, designed to conduct intelligent ancillary up-sell (post ticketing) with the use of interactive email and data mining technologies.

License: Enterprise
Price: 0.00 USD
Keywords: seatmaps, ancillary, itinerary, upsell, mobile


Travelport Smartpoint

Travelport Galileo, Travelport Apollo, Travelport Worldspan

Agent Productivity Tools, Corporate Booking Tools, Itinerary Management, Passenger Messaging

Regions Supported

Airlines/OTAs/TMCs are desperate to offer ancillary services to their travelers. Due to the lack of touch points after a ticket is sold, up-selling ancillaries is currently an inefficient task. SAM has re-invented the "Confirmation email" and made it more interactive, intelligent and helps increase ancillary revenues.

Interactive: Traveler’s have the ability to assign/upgrade seats and purchase ancillary services directly within their email, consequently making it more intuitive and convenient for the traveler.

Intelligent: Airlines/OTAs/TMCs can utilize SAM’s Data mining/Machine learning technologies to help target a vast amount of travelers with specific ancillary services in a personalized manner, which means more effective and increased purchase results.

The SAM interactive “confirmation email” allows agencies to reconnect with their existing customers post ticketing, and up-sell ancillary services anytime… up until takeoff (A new revenue stream for most OTAs/TMCs).

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Key Product Features

  • Send an interactive confirmation email to the travelers, which contains a clickable, real-time seat map and itinerary.
  • Offer intelligent service recommendations (Ancillary up-sell), with the use of data-mining and machine-learning technologies.
  • Great User-experience that incorporates marketing techniques to ensure effective purchase rate.
  • The application is designed to be friendly across different devices and email clients.
  • Automate ancillary bookings, monitor and report Email open rate, CTR and use those data to provide market insight.
  • Help OTAs/TMCs/Airlines get ready to embrace the new era of NDC.